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Customer Facilities

Victoria Centre has 120 shops and stores all under one roof, including anchor stores like John Lewis and House of Fraser, plus a wide selection of cafes and restaurants. Victoria Centre typically attracts over 450,000 visitors a week, which means that around 23 million customers visit each year.

As well as opening 7 days a week, with late night shopping on a Wednesday, Victoria Centre has 2,700 covered parking spaces which makes getting to the shops even easier!

Victoria Centre has a wide range of customer facilities and services to assist you in your shopping trip. Please click on the relevant item below for further information to help you plan your shopping trip. If you can’t find the information you are looking for please email victoriacentre-information@capshop.co.uk or call the Information Desk on 0115 912 1281.

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Parent and Baby

Parent and Baby

Baby changing and feeding rooms are available in Victoria...

Information Points

Information Points

There are information points situated by the Main Entrance...

Customer Services

Customer Services

The Information Desk is located on the Upper Mall...

ATMs

ATMs

For your convenience there are two ATM machines situated...

Other Facilities

Other Facilities

Electric Car Charging There are two electric car charging...

Assistance

Assistance

If you require any assistance during your shopping trip...

Easy Access

Easy Access

We want your shopping trip to be as easy...

Emett Clock

Emett Clock

When Victoria Centre was built, it was decided to have...

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