Customer Facilities

Capital Shopping Centres, part of the Liberty International group, has a commitment to working with all parts of the local community in the areas where it has shopping centres, including Victoria Centre. Our centres provide jobs for local people and act as core amenities for the communities they serve.

What we do

Across the country, in areas where our shopping centres are located, we run a varied programme of projects and campaigns to promote help for young people, prevention of anti-social behaviour and the benefits of vocational and other education initiatives, particularly in retail and construction skills. We work with national charities and local stakeholders to deliver these projects at a local level.

It is very important that young people are able to develop their skills, gain confidence and make the most of available opportunities. For very young people, we work with ICAN, a charity dedicated to identifying and helping those with communication difficulties from a young age. We also work with the Sea Cadets, a charity dedicated to teaching life skills along with some nautical training. We are particularly proud of the work that we do with Catch 22 (previously Rainer Crime Concern), a charity that works with young people from disadvantaged backgrounds on a programme based on social enterprise projects focusing on causes, effects of, and solutions to anti social behaviour. This project also directly helps young people engage with work and membership of wider society via our innovative Breakthrough Apprenticeships.

Our centres provide about 50,000 jobs across the country and retailers need skilled staff to work in their stores. We have created Retail Gold, working with local authority bodies, schools and colleges to provide a link between students studying for BTech/Diploma qualifications in retail and employers with whom they might wish to develop a career in the future.

If you want to find out more about our national corporate responsibility programme then please use this link www.liberty-international.co.uk/cr

At Victoria Centre we take our Corporate Responsibility very seriously.  Here are our top 2008 achievements...

Funding
In 2008, Victoria Centre worked with various charities for different fundraising initiatives. As part of National Men's Health Week £535 was raised for The Prostate Cancer Charity. £721 was raised during Breast Cancer Awareness Month for the Nottingham Breast Institute. Age Concern provided a gift wrapping service before Christmas and raised over £200 in one day. Save the Children also provided a gift wrapping service and raised over £800.
Seven local charities received contributions from Victoria Centre as part of its annual local charity award scheme.

Environment
Recycling: 27% of Victoria Centre's annual waste has been recycled. This includes glass, wood, cardboard and metal and nothing has been sent to landfill.
Efficiency: Victoria Centre is in the process of converting existing and new retailers into using the Centre's own chilled water plant to power air conditioning units in stores. This is far more environmentally friendly than standalone air conditioning units and reduces heat pollution on the service road.
Energy: in 2008 Victoria Centre reduced its electricity usage by 4.5% and its water usage by 26%. Overall in 2008 Victoria Centre reduced its carbon emissions by 4%.

Community
Police Support: Victoria Centre has a dedicated beat neighbourhood team. Their aim is to provide the residents
of Victoria Centre beat with a high visibility police presence and to combat anti-social behaviour in Victoria Centre.
Police Initiatives: Beat surgeries have been hosted by the Victoria Centre Beat Team in the Centre Manager's Offices.
First Aid: Victoria Centre is equipped with three defibrillators. The Security Team has been trained in first aid in how to use the defibrillator and two lives have been saved.
Car Park Award: Again, Victoria Centre's car parks have been awarded the Park Mark™ for our safe and secure car parks.
Community: Victoria Centre was one of the first Official Community Business Partners in the Schools Community Rangers Programme.

Click below to download our Corporate Responsibility Board that is displayed in Victoria Centre by the Information Desk. 

Corporate responsibility 2008.pdf